Strategic IT Services

IT Strategy Consulting

In the highly dynamic and ever evolving technology landscape globally, Harrier provides support for strategy, planning and execution of business-critical IT decisions like leveraging latest technology innovations (e.g. SMAC-G, SaaS, Cloud computing, Big Data) to provide competitive edge to organizations, IT platform and application architecture, software licensing and compliance, planning for disaster recovery and business continuity, Information Security, et al.

IT Application Development, Maintenance and Enhancements

Harrier offers services for development and maintenance of software on behalf of its clients, leveraging its strong capabilities in technologies like J2EE, MS .Net and focus on process centric approach for software development.

This will primarily include software application development, enhancements and maintenance services. Harrier will thus maintain and enhance following applications.

  • Mobile Apps
  • Website
  • Email system
  • Database solution

IT Infrastructure Management Services

The Harrier shall provide support for computer and network hardware, software, operation and maintenance and related operational services remotely at the Client's facility. Support shall be provided as needed during normal business hours with critical component support via cell phone on 7 days per week, 24 hours per day basis.

  • Network
    • Internet Connectivity
    • LAN
    • WAN Connectivity
    • Bandwidth

  • Desktop Support & Architecture

  • Services
    • Email
    • File storage
    • Naming Services (DNS, ADS, etc.)
    • Backups
    • Imaging

  • Security
    • Desktop
    • Servers
    • Network (LAN, WAN & web)

  • Hardware repairs
    • Harrier will utilize hardware vendor maintenance agreements.

  • Status Reporting

  • Software licensing

  • Voice recording software

Digital Marketing

Digital marketing has today become mainstream and challenges traditional marketing channels for eyeballs. We provide this edge to customers leveraging our expertise in using sigital marketing ourselves including the following.

  • Screen responsive Websites
  • SEO
  • Social Media Marketing
  • Blogs
  • Google Adwords and Analytics
  • PPC Campaign Management

Business Continuity Plan


Our BCP process is as follows:

Preparing arrow Mitigating arrow Responding arrow Recovering

Highlights

  • Identified other office location to shift whole operations within one day if current location is not suitable to work for any reason.
  • Planned regular Backups, Server hard drive Mirroring, Backups are stored at a different fireproof location.
  • Max Downtime in case of emergency - 48 hrs.
  • Location Advantage- Nagpur located in Central India- away from international borders, and seashore.
  • Development Area with Restricted secured access.
  • Ability to work from home via VPN for key team members.
  • We can customize the processes to address customer specific requirements/ concerns regarding BCP

Vendor Management

The Harrier will assist in the procurement of, or act as a vendor for the purchase of equipment as recommended and needed for the IT infrastructure operation. Harrier will get service level agreements (SLA) from vendors to ensure faster response time from vendors for resolving any issues. Though Harrier will coordinate and technically evaluate a vendor, vendor will directly invoice Derivium for products/services purchased and Derivium shall pay the vendor directly.

Success Stories:

Derivium Tradition

HIDC Ltd.

IiAS